Refund Policy
Products only:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at aval@thelarksnest.org. If your return is accepted, you will receive instructions on how and where to return your product. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aval@thelarksnest.org
Damages Product
Contact us immediately if the item is defective, damaged or if you received the wrong item.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).
Sale Items or Gift Certificates
Unfortunately, we cannot accept returns on sale items or gift certificate.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will exchange your purchase for a new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Group and individual Class refund policy only:
Private and Individual Session
If attendee needs to reschedule, they must do so 3 days prior to class. If attendee is a no show the payment will be forfeited.
Group Sessions- a Group class booking.
We require at least 6 participants to book a group session. A deposit of $100.00 is required upon booking. Group session can be paid by an invoice sent to responsible party 72 hours in advance for payment for each attendant at the rate quoted on website for requested session type. Full payment for your event must be made within 72 hours as separate payment. The deposit is not considered payment for session and is utilized to reserve seating and assure that all terms are met after each session. After which, the deposit is fully refundable within 48 hours after each session, if all terms are met.
Please see Terms of Service.
Cancellations or no shows forfeit the deposit of $100.00.
Contact the Larks Nest within 72 hours prior to event in order to receive a refund for remainder paid balance, Balance will be refunded within 72 hours of Cancellations
Please remember it can take some time for your bank or credit card company to process and post the refund.
Venue Rental
A non refundable deposit of $100 is required to confirm reservation.
Payment fee is not inclusive of the non-refundable deposit. A separate agreement for venue rental is required upon booking. If participants want to add an activity to the event, the activity is billed at a separate rate and can be paid individually. Sessions are booked in either 2 or 3-hour increments. $75 per hour will be charged for exceeding the allotted time. This fee will not be prorated. This fee will be deducted from the deposit, unless there are insufficient funds remaining, in which case the credit card on file will be charged.
Please see Venue Damages terms (General Housekeeping and Etiquette) under Terms of Service
Cancellations or no shows forfeit the deposit of $100.00.
For cancelations contact the Larks Nest within 72 hours prior to event in order to receive a refund or remainder paid balance, Balance will be refunded within 72 hours of Cancellation.
Please remember it can take some time for your bank or credit card company to process and post the refund.